Warranty

Charlotte Garage Door Warranty

At Precision Garage Door Service of Charlotte, we do more than sell, install and repair garage doors — we stand behind them. We believe in the quality of our doors and showcase our commitment to high standards through our lifetime warranty.

What Our Garage Door Warranty Covers

Our comprehensive garage door repair warranty covers the following:

• Workmanship: We guarantee the quality of our new garage door and opener installations. In the event of any defects in workmanship, we will correct them at no additional labor charge.
• Materials: Defective materials supplied and used during installations and repairs are covered under the warranty.
• Parts: If a part fails and is covered by its original manufacturer’s warranty, we will repair or replace it at no labor charge. However, whether the replacement part is provided free of charge will depend on what is specifically stated in the “Warranty Options” section on the front page of your invoice, effective from the date of installation. Note that a service charge may apply.
• Labor: The work performed by the Precision Garage Door Service Franchisee during the repair is covered.

How Long Does Coverage Last?

Our garage door warranty period begins as soon as we finish repairs or when a new garage door installation is complete. It only applies to original customers for whom we performed our services. This means you can’t transfer it to a new owner if you sell your home. In such a case, the warranty automatically ends.

For specific services, such as a brand-new garage door installation or a complete overhaul repair, the labor portion of the warranty has a specified duration. You can find this in the “Warranty Options” section on the front page of your invoice from the date of installation or repair. If the “Warranty Options” section on the front page of the invoice is left blank or you select a partial service warranty, the warranty defaults to 90 days.

Warranty Exclusions

Our garage door warranty, though extensive, doesn’t cover the following exclusions:

• Unauthorized services: If anyone other than the authorized Precision Garage Door Franchisee who performed the original service works on any new or repaired part covered by this warranty, then that part and the labor to repair or replace that part is no longer covered under this warranty.
• Manufacturer’s warranty exclusions: For new garage door installations, see the manufacturer’s warranty for what is not covered under its warranty.
• Consequential or incidental damages: This warranty does not cover consequential or incidental damages, such as damage or injury to a person or property, because a garage door did not operate properly. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
• Specific door issues: This warranty does not cover doors in which the door cables are displaced, misaligned or disconnected.
• Damage from external factors: This warranty does not cover problems caused by abuse, misuse, civil disturbance or Acts of God.
• Commercial services: This warranty does not cover any materials or workmanship provided by anyone other than the authorized Precision Garage Door Franchisee issuing this warranty and does not cover commercial door installation or repair.

Secure Your Investment With Precision Garage Door Service of Charlotte

Investing in your home’s garage door is investing in your home’s security and aesthetic appeal. With Precision Garage Door Service of Charlotte, you don’t have to worry about the what-ifs. We’ve got you covered.

Schedule an appointment today for all your garage door needs.