Homeowner
Q & A

A garage door is basically a moving wall. It is the largest moving object in your home and one of the objects with the greatest potential to injure a family member or damage your property. Obviously, an improperly installed, badly worn, or broken garage door system exerts tremendous force when the door closes. Take this decision seriously and choose a company with experience.

We are locally owned,. We are a part of our community and our customers are our neighbors.

We offer 24 Hour Service! We’re here 24/7 to answer the phones and get a tech scheduled to come out and fix your door as soon as possible.

Our Warranty is the best in the industry: All labor and repaired or replaced parts on your door system are covered for as long as you own your door.

Along with being Licensed, Bonded and Insured, our techs have to be certified before they ever take a call.

At Precision Garage Door, we fix garage door problems quickly and correctly because we know your time is important.You can feel confident that we will be there for you when you need us!

Our technicians are the most prompt and reliable in the business. When you make the call, our techs arrive on time, with fully stocked trucks and fully prepared to handle any problem with your garage door or opener.

Precision Garage Door has the best springs and parts in the industry. We only use commercial grade garage door parts.

You can be confident when you choose Precision Garage Door that the work we do for you will be completed properly, efficiently, and on time.

Don’t just take our word for it, check out our reviews!

We sure do! We have military and senior citizen discounts every day. We also offer specials for new garage doors, new openers, and services! See all of our current specials here.

Absolutely! We accept a number of payment options and we also offer flexible financing with the Wells Fargo Home Projects credit card. Get more information here.

Your garage door’s springs are arguably the most important and most dangerous part of your door. Springs wear out over time. Most springs are rated for about 10,000 cycles. Precision Garage Door installs only the highest quality springs that are rated for up to 60,000 cycles. When springs break, injury can result. If you have an older garage door, have your springs inspected by a professional technician and replaced if needed. If your door has two springs, a trained service technician should replace both, even if one is not broken. This will not only prevent any damage caused by the breaking of the second spring, but also keep your door working efficiently. Remember, springs are under very high tension, and adjustment or repair should only be performed by a garage door professional.

Visually inspect the cables that attach the spring system to the bottom brackets on both sides of the door. If these cables are frayed or worn, they are in danger of breaking, which can cause injury. Due to the dangers associated with high spring tension, these cables should be replaced only by a trained technician.

Springs can squeak and be noisy. This is caused by normal use and does not necessarily indicate a problem, but if the noise grows louder over time or concerns you, call us to come take a look!

Watch Your Fingers! Every year, many unsuspecting homeowners injure their fingers by placing them between the door sections to pull down on the door. If your door lacks pinch-resistant joints, you should have lift handles or suitable gripping points on the inside and outside of the door. Even if your door has an opener, the door must occasionally be operated manually. Never place your fingers between the door sections. If you manually open or close the door, use the handles or the safe gripping points.

If your door does not go up and down smoothly, it may be in an unsafe condition. Even older door systems should operate smoothly. If the awkward operation continues when the door is manually operated, you may have a spring system that is out of balance. This can cause premature wear and tear on other important door components, as well as your garage door opener. Spring systems are dangerous and should be repaired only by trained professionals.

When buying a replacement garage door, some homeowners are tempted to save a few dollars by putting the new door on the old track. However, your old track may not fit with your new door, depending on the thickness of your sections, the weight of the door, the headroom required, the location of the garage door opener, and other considerations. The track and sections work together as a system. For maximum performance and long life, you should use the track that is designed for your specific door.

No! Installing a garage door can be very dangerous and is not recommended for a novice. DASMA recommends that trained door systems technicians install garage doors.

Your garage door is probably the largest moving part in your home and is typically used every day. Over time, parts can wear out and break, creating potential safety problems. Although you should perform monthly safety checks and maintenance to your garage door system, an annual visit from a trained door systems technician can keep your door operating safely and smoothly for a long time.

If your garage door has extension springs, you need a safety cable that runs through the spring and secures to the wall or ceiling at each end. When your garage door is down, extension springs are under high tension. If the spring breaks, it may cause injury or damage to property. A safety cable can keep that broken spring contained. If you have extension springs but do not have a safety cable, call your local dealer for a safety inspection.

Since the bottom brackets on a garage door are connected to the door’s springs, these brackets are under extreme tension. They should be adjusted or loosened only by a trained door systems technician. Many manufacturers now include tamper resistant hardware that prevents loosening of the brackets by a novice.

Professional, Courteous and Knowledgeable. I called to have someone look at my garage door at 9am with the receptionist. She was extremely friendly and read all of my information back to me for accuracy. (Name, physical address, email, and telephone number) Got a same day... appointment and my arrival time was between 2-4pm.Willie, my technician, called me about 30 minutes early to see if he could come earlier that 2pm, and I agreed. Upon arrival to my home, Willie went over everything with me, and diagnosed the problem. The job was completed and Willie went over the repairs, as well as the life time warranty information. Hands down the BEST Customer Service I have experienced in a long time. Call them, you will not regret it and the job will be done right.read more
Scott was very pleasant. Told use our options and fixed our door. We are very happy with all the work. Very professional.
Matt did a great job replacing my garage door tension coil(S). He went above and beyond to make sure he did the job up to high standards. He respected keeping his distance during the visit and he was wearing his mask properly(I myself am essential employee as well and it's... hard to perform labor type jobs with a mask on). I appreciate him for honoring my work order the way it was placed and verbally agreed upon. I recommend Matt and Precision Overhead Garage door business to other customers for their needs. Thank you for care!read more
Awesome work! The team that worked on my garage door were friendly and very knowledgeable. I called and made the appointment at 11AM and the technicians had the work completed before 3:30PM. The repair was very affordable. I would highly recommend this company to my family... and friends. 5 stars for sure.read more
They were very professional, honest, and quick. The representative Willie was extremely caring and polite.
Casey was awesome to work with. He was able to come out shortly after we began experiencing issues with our door. He identified the problem and clearly explained everything to us, and pinpointed each individual item on the door that needed attention. Would definitely... recommend him.read more
Will Ricks was very courteous and AWESOME! Our garage door would only open less than halfway on a Fri. eve and Sat. AM it was only inches. Saw Precision was highly recommended on Nextdoor by neighbors, had a BBB A+ rating with great reviews, and called them after 1st... company I called did not work on weekends. Precision gave me a time slot of 11-2 on Sat. (same day I called) and less than 30 min. of my calling, the tech said he would see me in a few minutes! He took his time, was very thorough telling me all he saw wrong from original installation, what the actual problem was initially which was a broken spring, and gave me several options/cost packages after explaining each in detail. I am very happy with their service and great care to be fair, honest, and not talk me into something to get more money. They do very clean work and take their time, even went over and beyond with extras to ensure the job was done right and not just to my expectation but to theirs! Highly recommend!read more
Will Ricks was very courteous and AWESOME! Our garage door would only open less than halfway on a Fri. eve and Sat. AM it was only inches. Saw Precision was highly recommended on Nextdoor by neighbors, had a BBB A+ rating with great reviews, and called them after 1st... company I called did not work on weekends. Precision gave me a time slot of 11-2 on Sat. (same day I called) and less than 30 min. of my calling, the tech said he would see me in a few minutes! He took his time, was very thorough telling & showing me all he saw wrong from original installation almost 16 years ago, what the actual problem was initially which was a broken spring, and gave me several options/cost packages after explaining each in detail. I am very happy with their service and great care to be fair, honest, and not talk me into something to get more money. They do very clean work and take their time, even went over and beyond with extras to ensure the job was done right and not just to my expectation but to theirs! Highly recommend!read more
Will came out and gave me an estimate on getting a new garage door. I was scared and unsure about what to do because I am a single divorced mom. I was thinking the worst after my garage was damaged by someone I did not know. After speaking with Will , he gave me hope, he... made me feel safe and even helped me out with his great advice. I will choose precision to install my new garage. I’m excited and I’m feeling safe again. Thanks Precision for sending Will. I spoke with a Jessica I think who took my appointment information. I should have known all would be good after speaking with her over the phone. So many have failed me during this covid-19 until I had trust issues. I feel safe because of your team. You were what I prayed for, very caring and loving people. That’s hard to find today. You are my choice.read more
Called three companies to fix my garage door. 1st couldn’t diagnose the issue. 2nd company said replace both doors for around $2,000. 3rd and best, Scott from Precision Door diagnosed the issue and had it fixed in about an hour. And most importantly for under $200. Highly... recommend them!read more
Excellent experience with this company all around. Matt was informative, thorough, professional, and friendly. I felt that the prices were competitive and the quality of the work was solid. I'm very pleased, and would certainly use them again.
Scott came on time,explained my options and completed the repairs neatly and quickly.
Scott Trainer was are service rep arrived on time got the door working In short order.Please with the results, would recommend this company.
Scott was very knowledgable, very kind.
Very professional and great service!
Quick response and repair time. Good, thorough work,
They were prompt, efficient, and fair in cost. Casey found and fixed issues on both my garage doors
Great company from start to finish! Matt was awesome!! He is extremely knowledgeable and gave us many options about our install and equipment. He had multiple co-workers with him during install all which were respectful, knowledgeable, and very friendly! They worked quickly... and made sure the entire system worked ten times over prior to leaving. They fully educated us on the equipment and allowed for us to ask as many questions as needed. Overall great company and great employees!read more
Casey came out was actually early although he called to make sure it was ok. He was very informative, repaired the door and gave me some additional information about other areas that could become a potential problem.
Awesome experience! Scott was very knowledgeable and polite!
Excellent service in a timely manner with superior workmanship! This was my second experience with Precision Overhead Garage Door Service and it proved to be even better than the 1st, hard to believe. This company doesn't mess around they get to you fast and get the job... done. I can't even hear my Garage Door, it's so quiet now!read more
The free estimate was handled the morning after I called to ask for the estimate. The technician thoroughly observed the system that I had, and never tried to sell us anything we didn't actually need. Very courteous and professional.
Arrived early and provided excellent and expedited service! Highly recommend and will call again!
The technician was promptly sent to my home within 45 minutes of my call and had the spring, cables and bearings replaced within 1 hour. Great service. Thank you Scott.
Same day service, so rare these days. Was here early and able to repair same day ( replaced 2 torsion springs). Service was completed quickly and our service person was very nice and friendly. Would highly recommend
Great customer service from Casey.
Casey and Willie did a great job and were at my house ahead of schedule. Definitely need to use them if you have a problem
I contacted Precision Overhead Garage Repair when my garage door wouldn't close properly. Casey arrived on time and quickly diagnosed my issues. Casey was very professional and efficient. If you want quality work give Precision Overhead Garage repair a try ! You won't be... disappointed!read more
James, our technician, was very helpful, professional, and courteous. He explained what happened to our broken garage door opener, as well as pointed out parts that were showing signs of wear and tear. He gave us options to consider and was not pushy at all. I highly... recommend this company and if you're lucky to have James, you'll be in good hands.read more
The whole experience was excellent! From the initial call to having someone come out on a Saturday, to Scott T. being here when he said he would and fixing the garage door so fast! Would definitely recommend!! Thanks again!
Matt was professional and personable. He performed the service we had purchased, and explained some other aspects to consider in a helpful manner. One tip he offered, I have since done myself. We have a second garage door that isn't used as much as the one he serviced, but... when we need it serviced, we will call this company and hope to get Matt.read more
Fast response, professional service
Customer service is excellent.And the technician very helpful and knowledgeable.
We purchased a garage door from Precison a few years ago and were thrilled with it! Recently, our garage door opener broke and we called Precision back to see if they could fix it. It was unfixable, so we got a new one installed by Precision. Great company! Excellent... customer service! Our new one was in within only an hour of me calling them to schedule the appointment. I would definitely recommend this company to anyone! Much much better than any of the other garage door companies we've used in the past.read more
Responded right away, very professional and thorough repair took about 30 minutes, I would highly recommend.
Casey is great. Very knowledgeable, polite and professional. Highly recommend! Nick was also along and in his first week. Great guy and will be very good.
Did a wonderful job and detailing what was wrong with installation. Then gave several honest options to remedy and prevent further issues. Also came early and called before coming. You guys are great. If you are looking for a honest company to do garage door work THIS IS IT.
Casey provided an estimate for garage door replacement. He was extremely knowledgeable and professional. He explained everything in great detail. I look forward to doing business with this company when I move forward with the replacement.
If I could give more than 5 stars, I certainly would. They were a able to schedule a repair within 3 hours of the time of my call. Casey did a very thorough job with the repair and went well above and beyond what we expected for the visit. He took time to show us & explain... what he had done to repair our opener and went on to explain how & when we should be doing preventive maintenance. Very impressive!read more
Awesome job done! Would recommend.
Scott gave me my options and didn't push one way or another. Told me how long it would take and was pretty close to original time. Showed up on time and was courteous.
Very good , Casey was very knowledgeable
Very satisfied and Scott was very patient and explained everything to me. Precision Overhead also installed my garage door security originally, thus I had confidence that the work would be done well.
Great service and tech was spot on.
Casey Crane was awesome. I called to get an estimate that was free based on a flier I received. I’ve been having some inconvenience issues with my garage door. Casey kept in mind that I was on a budget and was not pushy in providing me my options. Casey was able to... solve my wiring problem and adjust the sensors so that I could open and close the door without attempting multiple times. He even helped me set a code to use the outside keypad. If I decide to replace my system, remount it to the garage ceiling, or just maintain the system, I’m calling Casey Crane to do it. Thank you for helping me and my family Casey!! You are a tremendous asset to Precision!read more
We would like to say Thank you Casey for a job well done today. You explained every option and every step of the process. You made the whole process easy and you answered all our questions. Job Well Done.
Job well done! Scott arrived on time and assessed the problems with our garage door and was extremely professional and knowledgeable. We would definitely recommend him and your company!
Casey was very friendly & explained everything thoroughly & finished in a timely manner
My initial phone call was answered on the second ring and it was perfect from then onward. I was given a same-day appointment and Casey called about 15 min after I scheduled to let me know he was on his way. He arrived promptly as promised, did a great inspection, and... provided a full estimate before any repairs were made. He did the work quickly and made sure I was happy before he left. Great experience and I would recommend them.read more
Scott did a fantastic job! He was very efficient and explained everything he was doings and was very courteous and friendly. My garage door now works quietly and smoothly. I wholeheartedly recommend this company and Scott and I will be calling them each year for a... checkup☺️read more
Casey did a great job! Thanks!
Scott was out to the house promptly (within the promised 2 hour window), diagnosed our problem accurately, and made the repair quickly and at a reasonable price. Scott was clean cut, wholesome, intelligent, and articulate. He is the poster boy for what a repair technician... should be like. So RARE to find. I HIGHLY RECOMMEND Scott!!read more
My rep was quick and professional. Installed the door and sensors in an hour or so. I had a small issue with sensor and he turned around at the end of his shift to come fix it right away. That can't be said for many other installers especially after a long day! Thanks... for the quick work!read more
On time, job done quickly. Polite, courteous tech.
Matt called first and came out on time. Service was quick and professional. Looks and sounds like we have a brand new garage door!
Casey was in the area and stopped by early so I didn't have to wait until later in the day. He took care of everything for me quickly and easily. He was a pleasure to deal with and highly recommend!
Quick response, reliable service.
Matt Powell was excellent. He not only explained things, but he was able to show us as well. He never seemed rushed and tested various things throughout the installation and afterwards. Hope we don’t have to call again, but if we do, I have his card and name do that we can... request him.read more
Matt came promptly, explained my options and got to work quickly and, when finished, showed me all that he had done. My doors now operate more quietly and seal more firmly at the bottom. I found Matt to be friendly, conversant, professional and very helpful. I hope he's... still at Percision the next time I have a tune up or problem.read more
Selected them because they list a 24 hour phone number. Casey was our tech and he was awesome. As soon as he arrived he noticed several major issues. We discussed each one and how it impacted the operation of the garage door. He then gave us all of our options and the total... cost estimate. Once we decided on a course of action he had the work finished in under the time he originally expected. Then he took the time to show us and explain everything he had done. VERY pleased with the work he did!read more
Matt was on time and started the tune up service. He let me know what he could do to make my system better and I agreed. He was quick and efficient, a professional at his work.
On time. Professional. Casey worked. thorough and effiently. He remimded me of my warranty and to call for any future problems.
Could not be happier with the service I received from Precision Garage Door. The tech was here exactly when scheduled and was just super. This is the 3rd tech I had from Precision door in about 15 years and they have all been great! In addition, the Casey, the tech,... informed me since they installed the door 7 years ago all parts have a lifetime warranty! So all I paid for was the labor. And my experience with Precision Door is they are 100% honest and never try to sell me anything I don't need. They always explain in detail what the issue is and what needs to be done to correct it. If only all home service contractors were this good! Thank you!read more
My garage door broke when I came home during my lunch hour - what an inconvenient time for my car to be stuck in my garage! Scott got to my house quickly, immediately diagnosed the problem, & helped with a quick repair. My door has to be replaced and Scott provided... information on my options, as well as set up a quick installation. It would be great if all companies and customer service reps were as professional and efficient as Precision and Scott!read more
Very good experience. Casey was very knowledgeable , consultative and he loved my dogs. 🙂 plus the garage door is quieter than ever before. Highly recommended
Matt was on time and efficient. And stuck my garage door and based on his service check on the door discovered bad cables And rollers. Gave me a very reasonable estimate perform the service and got me back to an operating door. Highly recommend Matt and precision overhead... Doorread more
On time, neat , courteous
Scott did great work and quickly.
Casey was great! Very professional and I learned a lot about how to maintain my garage door and why. I will definitely call Precision Overhead Garage Door again in the future and recommend to my neighbors.
Best experience in having prompt response. Casey was out in a few hours and fixed door completely and checked everything out. He was extremely courteous and explained what needed to be done. They are the best !!!
The spring broke on my garage door. Precision Door came the morning after I called and took care of everything quickly and efficiently. Door is just like new and is even quieter opening and closing than it was before! Matt is very professional and got right to work. ... I highly recommend Precision Door!read more
Very professional door fixed the same day I called. Tech explained what needed to be done. Repairs done in about an hour. Would recommend this company for all your garage door needs. Job well done
Excellent Job, Great Service! Highly Recommend....
Casey was on time explained all my options. Was in and out quickly! Repairs were excellent!
Excellent customer experience for entire process. Call center team managed our appointment promptly and we were able to schedule within 2 days of our call. The on-site technician provided us with options and we are pleased with the overall result. We will be a return... customer if needed in the future.read more
Excellent experience all around. Matt Powell is an expert and lives up to the company name. He ensured everything was working perfectly and delivered a great product. I would recommend his service to anyone in need of repair or new system.
Scott was prompt and made certain that I was happy with the quality of work performed. Great guy. Will definitely use them again for periodic maintenance and repairs if necessary.
I was very happy with Mark. He called ahead because he had an opening in his schedule and was able to come out earlier than my appointed time. After assessing the issue with my garage door, he gave me options to do a tune up or replace the motor. I decided to do a tune up... and see if that solved our problem. He was very efficient and quick and made sure it was working properly before leaving.read more
Wow, what amazing service. I contacted Precision just after 3:00 pm, Scott arrived at my house by 4:30 pm, and by shortly after 5:00 pm my garage door was functioning perfectly! Truly amazing to go from phone call to complete resolution in that short period of time. The... door had been acting up for years and I finally got tired enough of dealing with the intermittent challenges that I called someone. I sure am glad it was Precision Door Service. The person on the phone was courteous and helpful, the technician that arrived shortly after was knowledgeable, friendly, and very efficient with his work, and my irritating garage door is now operating beautifully. Price was reasonable for the service rendered. Can't ask for more than that.read more
They gave us an estimate, arrived early, did the work quickly, for less, and left us with a quieter working garage door.
Kurt was very professional and worked in a timely manner. Arrived as scheduled.
We found Precision to be very professional and fair priced. We are very pleased with our new door.
Mark from precision door, came to my house and programmed my doors very effecientley, i am very satisfied!!!!
We were very pleased with Precision Door.
I called with a huge problem and they were out same day. Will definitely refer to others
Excellent service and value. Mark does an outstanding job.
I called Precision Door when my door would not go up or down. They came promptly and took care of my problems. I received new openers, opening pads (for inside and outside) and a new overhead operator. I think they did just about everything except replace the door, which... now runs smoothly and quietly. They were very professional, told me about how long it would take and promptly did the necessary work. I would not hesitate to use them again if the need arises. Thank your, Precision Door.read more
Called Precision Door after referral from a friend. It was the best decision I ever made! Scott Trainor was wonderful! He gave my garage door opener and door a tune-up and it's as good as new. Scott was very professional and courteous. I would recommend your company to... everyone.read more
Great service. The technician courteous, fast, and above all, solved our garage door problem! Highly recommend!
This company is fantastic - customer service in spades AND experienced tech's! Scott came out when we had an issue with our (large & HEAVY) garage door...
Awesome! Scott showed up as promised. He was courteous and knowledgeable. He immediately found the problem and very laboriously replaced the springs. Then...
Awesome Company even if it is run by a State grad.
Mark came by and fixed our broken track in an hour at an excellent price. I highly recommend him and Precision Door.
I've been meaning to write a review about this service since they pretty much helped me out with a garage door situation. As it turns out the spring broke...